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Reviews4.4
1,229 total
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I am completely shocked at the lack of knowledge and protection to my confidential, LEGAL, and legitimate Rx written by my dr. Not ONLY did you completely violate HIPPA LAW . All I see is RED. I’ll be contacting health street first thing in the morning . You guys used to be professional and protected the right of the persons whose urine you were screening. NOT ANYMORE. Unbelievable
Date of experience: January 02, 2024
Scheduling new hires for testing is always an easy process with Health Street. As an HR Director, this makes my job easier.
Date of experience: December 29, 2023
We use this as our backup if there isn't a LabCorp in that area. It's easy and quick. It's also very expensive - four times what we normally pay. That's why it's used as a backup.
Date of experience: February 28, 2024
It makes getting pre-employment drug screens done for remote employees very easy. I can just look up a location and Health Street gives the location options. Makes it much easier than searching on my own.
Date of experience: April 13, 2023
Quick and easy way to get test results and they are always available online. They are available over the phone as well.
Date of experience: March 01, 2024
Easy to use on mobile phone, many choices for clinics and quick support help when I needed to call.
Date of experience: February 29, 2024
Love using your company for the amount of locations and super quick turnaround. Your portal is also very easy! The only issue is the price per drug screen otherwise we would use you all the time!
Date of experience: November 09, 2023
Everything was quick, without much paperwork, very clear and efficient
Date of experience: March 08, 2024
Health Street has provided our business with the ability to order out of state drug screens for pre-employment with ease. Their choice of locations and web based portal are pivotal to their success.
Date of experience: March 02, 2023
Used for pre-employment applicant screening.
Pros:
Very easy online access for employers.
Extensive network of facilities.
Great communication from Health Street to Employer.
Cons:
Applicant told on phone no need for appointment.
Arrived at facility and was told lab closed at 1:00pm.
Applicant was frustrated and Health Street staff did help applicant to locate another lab close for testing same day.
Date of experience: November 09, 2023
Setting up the screenings took minutes to to do, and they are very prompt at getting results back to me.
Date of experience: February 21, 2024
Since I was setting up a pre-employment drug screening for a candidate that did not live in our immediate area, I was genuinely pleased with the ease of setting it up with your company. Everything was very easy, secure and professional. Thank you!
Date of experience: April 22, 2023
Results in as little as two days. Great customer service.
Date of experience: March 14, 2024
Working with Health Street is so easy & convenient. The pricing is extremely reasonable and the customer service has been quick and helpful when I've had a question. Glad to work with them.
Date of experience: April 13, 2023
User friendly, quick, responsive. It is our companies first experience using such a service, and I could not be more pleased. And real people answer the phone right away!
Date of experience: June 27, 2023
They were a pleasure to work with. We dealt with another local company who would never return calls. Could never get ahold of and would not reply to our email request.
Date of experience: September 28, 2023
Fast turn around time. Only complaint I had was that the first site I sent my client to said they didn't do testing for them anymore (it was a hair test), but the central office said they did. Fortunately, there was another site intown and the client was able to get the test done that day (that was the reason for the 1 star deduction). Price was reasonable I thought.
Date of experience: July 17, 2023
We use Health Street for pre-employment drug testing and random drug testing. They make the process very easy and results are back quickly.
Date of experience: October 06, 2023
I find the service extremely easy to use. I have had a few questions and called customer service and they were friendly and professional. I am extremely satisfied. I also appreciate the email notifications I receive during the different steps in the process. Thanks for a consistently great experience.
Date of experience: October 08, 2023
Very easy to set up the testing and I liked that the testing locations to choose from were provided based on zip code AND also showed a thumbnail map location.
Date of experience: July 27, 2023